Customer satisfaction, relationship share and customer attitude in context of customer relationship management: a study of Indian hotels

Chaudhry, HarishMaggon, Mohita2017-02-142024-10-292016http://10.17.50.146:4000/handle/123456789/4162Relationship managementCustomer satisfaction, relationship share and customer attitude in context of customer relationship management: a study of Indian hotelsThesis